James Adams
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Activity overview
Latest activity by James Adams-
James Adams created an article,
Troubleshooting logs for Kaptivo Support
If you hare having trouble with your Kaptivo and Kaptivo Support asks you for the Log Files, here is what you need to do. There are two types of log files, a HAR file, and Kaptivo logging. 1. A H...
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James Adams created an article,
Why do I see a Chrome warning of a data breach when logging into Kaptivo
Google Chrome version 84.0.4147.89 includes, by default, a security check on usernames and password combinations. This is causing a notice titled "check your password" to be presented to the user...
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James Adams created an article,
Troubleshooting: Finding a Kaptivo IP Address
Since the release of the Kaptivo 3.0 firmware, Kaptivo cameras support the Bonjour protocol for service discovery.This includes implementing mDNS (multicastDNS) in Kaptivo, and with this, it means ...
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James Adams created an article,
What is the difference between Cloud Connected and Local Mode (self-hosted)
With Kaptivo Enterprise you have the choice of operating in Local Mode (self-hosted). This means that the Kaptivo will not reach out to the Kaptivo.live webservice. Because of that, the differenc...
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James Adams created an article,
What is the difference between Kaptivo Business and Kaptivo Enterprise
A Kaptivo camera is a network device. The default way to interact with and view the whiteboard camera is through a web-browser session. Today Kaptivo makes two different sets of firmware for its ca...
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James Adams created an article,
My Kaptivo image is inverted in my Zoom meeting
If you have just completed setting up your Kaptivo and connecting it to your Zoom Room and noticed that the Kaptivo image is mirrored on screen, you can quickly fix that using the Zoom Controller...
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James Adams created an article,
Using OKTA for Single Sign On (SSO) on Kaptivo.live
This is the step by step process to setup Okta SSO for Kaptivo.live. This Document assumes that your Kaptivos are configured and working and have been added to your Kaptivo Insight Management Po...
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James Adams created an article,
Cisco Touch-10 Macro for Kaptivo
It has long been requested by Cisco collaboration endpoint users to have a button on the Touch-10 that will activate a Kaptivo sharing session. For this, we have built the attached Cisco macro for...
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James Adams created an article,
Troubleshooting | Streaming Delay (Lag)
Streaming Time Delay (Lag) Under "normal" conditions, the camera may wait a few seconds (2-3s) for movement to stop and the actual image processing should only take a few more seconds (1-2s), so a ...
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James Adams created an article,
Kaptivolabs
KaptivoLabs is a place created by Kaptivo to demonstrate and test new things straight from our brilliant engineers. It is where some of our more adventurous users can play around with prototypes ...