This page lists all the Kaptivo Standalone camera firmware releases with the most recent release on top.
Kaptivo Firmware Release 4.1.0 | Support for License Keys
03.19.2021
OVERVIEW
This firmware release is a minor update, coinciding with the launch of license keys as part of the Kaptivo Rooms product range. With license keys and subscriptions, all orders can be fulfilled with a single hardware variant - the Kaptivo Wall Mount Camera - simplifying the supply chain and allowing a simpler upgrade path for customers.
The release also includes some feature enhancements and bug-fixes.
The official firmware release number is 4.1.0+6a3fd3a3
UPGRADE
This firmware upgrade occurs automatically over the air for the Kaptivo Wall Mount Camera (KW100), Kaptivo Enterprise (AF-10380-970) and Kaptivo Business Edition (KE105-B) models.
For those who wish to manually upgrade the firmware, click here for the 4.1.0 upgrade file.
This firmware upgrade will not upgrade Kaptivo Office (AF-10152-970) units.
RELEASE NOTES
Features
- Support for new Kaptivo Rooms license keys and availability of features by subscription tier (Business or Enterprise)
This release includes the following fixes and enhancements:
- Various minor improvements
The Kaptivo Insight management portal (https://my.kaptivo.com) has been updated to coincide with this release and include the following fixes and enhancements:
- Support for new Kaptivo Rooms license keys
Kaptivo Firmware Release 4.0.0 | Kaptivo Rooms
11.05.2020
OVERVIEW
This firmware release is a major update, coinciding with the launch of the 'Kaptivo Rooms' subscription-based product and the simplification of the Kaptivo product range. Units running this firmware release will benefit from native integration with a range of 3rd party video conference rooms systems, including, Lifesize Share, Cisco Touch-10, Zoom Rooms and for the first time, Crestron equipment such as AirMedia and Mercury.
The release also includes some feature enhancements and bug-fixes.
The official firmware release number is 4.0.0+c0c211b6
UPGRADE
This firmware upgrade occurs automatically over the air for the Kaptivo Wall Mount Camera (KW100), Kaptivo Enterprise (AF-10380-970) and Kaptivo Business Edition (KE105-B) models.
For those who wish to manually upgrade the firmware, click here for the 4.0.0 upgrade file.
This firmware upgrade will not upgrade Kaptivo Office (AF-10152-970) units.
RELEASE NOTES
Features
- Support for new Kaptivo Rooms subscription licenses and availability of features by subscription tier (Business or Enterprise)
- Native integration with Crestron Flex/AirMedia/Mercury
- Native integration with Cisco Touch-10 (via downloadable macro) moved from beta to GA
- Configurable output image resolution for live view
- Send email from Kaptivo
This release includes the following fixes and enhancements:
- Re-issue self-hosted X.509 server certificate - previous one expires 16 Dec 2020
- Update self-hosted *.ip.kaptivo.live certificate as previous one expires in Dec-2020
- ‘Allow Remote Start’ in Local (Self-Hosted) mode
- Improved UI/UX for Cisco Touch-10 integration
- Achieve Kaptivo internal clock synchronisation on wider range of scenarios
- Various minor improvements
The Kaptivo Insight management portal (https://my.kaptivo.com) has been updated to coincide with this release and include the following fixes and enhancements:
- Support for new Kaptivo Rooms subscription licenses
Kaptivo Firmware Release 3.3.4 | Broadcast Channels
08.14.2020
OVERVIEW
This firmware release is a major update, introducing 'Broadcast Channels'. This feature is designed to meet the needs of teachers, lecturers and anyone wanting to broadcast a Kaptivo session to many viewers without granting them full control of the session.
Previously, the Kaptivo web-app provided a 'democratic model' where every logged in user had identical privileges, including the right to invite others, end the session etc. 'Broadcast Channels' introduces the paradigm of having two types of users with different sets of privileges regarding the Kaptivo web-app session:
- Channel Organizer - has full admin rights over the session
- Channel Viewer - has read-only permissions for the session
In addition, as the name implies, a channel has a persistent URL and can be set up in advance of a lecture course, and used for every lecture in that course.
The broadcast channel feature is only available in cloud-connected mode.
For more questions and answers on this feature, please see this related post.
The release also includes some feature enhancements and bug-fixes.
The official firmware release number is 3.3.4+659d1e22.
UPGRADE
This firmware upgrade occurs automatically over the air for the Kaptivo Wall Mount Camera (KW100), Kaptivo Enterprise (AF-10380-970) and Kaptivo Business Edition (KE105-B) models.
For those who wish to manually upgrade the firmware, click here for the 3.3.4 upgrade file.
This firmware upgrade will not upgrade Kaptivo Office (AF-10152-970) units.
RELEASE NOTES
Features
- Broadcast Channel (Cloud-connected Enterprise only)
- Support for AES-GCM encryption when communicating with Zoom Rooms
- Download Kaptivo log file for troubleshooting and diagnostics
This release includes the following fixes and enhancements:
- Ignore incorrect proxy settings
- Fix the significant delay starting a Kaptivo Cast session when Kaptivo has no outside internet connectivity
- Improve the watermark image wording from 'License Required' to 'License Server Unreachable' when Kaptivo has no access to the public Internet
- Various minor improvements
The Web-App (https://kaptivo.live) has been updated to coincide with this release and include the following fixes and enhancements:
- New icons and login options added for Broadcast Channel support
Kaptivo Firmware Release 3.2.0 | OCR and Real-Time Language Translation
03.16.2020
OVERVIEW
This firmware release is a major update, introducing OCR (Optical Character Recognition) and real-time language translation as an OPT-IN feature for Enterprise Customers only. This feature makes use of 3rd-party cloud-services from Microsoft and Google and is disabled by default. To enable the feature, a Kaptivo administrator must first accept the Kaptivo Terms of Service.
The release also includes some feature enhancements and bug-fixes.
The official firmware release number is 3.2.0+8940c71b
UPGRADE
This firmware upgrade occurs automatically over the air for the Kaptivo Wall Mount Camera (KW100), Kaptivo Enterprise (AF-10380-970) and Kaptivo Business Edition (KE105-B) models.
For those who wish to manually upgrade the firmware, click here for the 3.2.0 upgrade file.
This firmware upgrade will not upgrade Kaptivo Office (AF-10152-970) units.
RELEASE NOTES
Features
- OCR (Optical Character Recognition) - With the feature enabled, users of the Kaptivo Web-App can see handwriting on the whiteboard converted into text in real time. (Uses Microsoft cloud-service)
- Real-time language translation - OCR can be extended to change the output language from English to one of French, German, Spanish, Japanese or Chinese. (Uses Google cloud-service)
- With OCR enabled, the timeline slides become searchable by keyword within the Web-App interface. (Note that the PDF download is not searchable in this release - although this feature is planned for a subsequent release).
This release includes the following fixes and enhancements:
- 2932 Fixed incorrect message on camera configuration when ‘Revert’ is pressed
The Web-App (https://kaptivo.live) and Kaptivo Insight (https://my.kaptivo.com) have been updated to coincide with this release and include the following fixes and enhancements:
- Improved security - security headers added to Web-App and Kaptivo Insight
- 2770 Trello integration in Web-App has been fixed
- 2936 Google Classroom integration in Web-App has been fixed
- 2977 MS Teams integration in Web-App has been fixed
- 2691 Analytics tooltip in Kaptivo Insight has been fixed (NaN was shown)
Kaptivo Enterprise Firmware Release 3.1.2 | Kaptivo for Zoom Rooms GA & Auto-Stop
02.07.2020
OVERVIEW
This firmware release is a major update, supporting the GA release of Kaptivo for Zoom Rooms - a subscription-based, native integration between Kaptivo and Zoom Rooms video conferencing. This release also includes a significant UX improvement, with the new ‘auto-stop’ feature, which complements the ‘auto-share’ feature released in 3.0.0.
The release also includes some feature enhancements and bug-fixes.
The official firmware release number is 3.1.2+9bfa88b3
UPGRADE
This firmware upgrade occurs automatically over the air for the Kaptivo Wall Mount Camera (KW100), Kaptivo Enterprise (AF-10380-970) and Kaptivo Business Edition (KE105-B) models.
For those who wish to manually upgrade the firmware, click here for the 3.1.2 upgrade file.
This firmware upgrade will not upgrade Kaptivo Office (AF-10152-970) units.
RELEASE NOTES
New Features
- Auto-Stop - Kaptivo can automatically detect a period of inactivity, where no-one writes on the whiteboard and automatically stops the session after a defined period. The feature is off by default and can be enabled via the admin web interface (aka ‘config app’). The timeout period can also be defined.
This release includes the following fixes, changes and enhancements:
- The ‘friendly name’ of the Kaptivo is now limited to a max length of 64 characters
- 2950 Fixed issue with 3.0.0 that led to pairings between Zoom Room and Kaptivo from sometimes disappearing after network interruptions
- 2962 Fixed issue with 3.0.0 where Enterprise in Local Mode attempted to connect to license server
- 2912 Fixed issue where duplicate access error can be circumvented
- 2924 Factory restore dialogue not dismissed when unsaved changes dialogue is raised
- 2926 Fixed issue where auto share config options are overlapping in IE 11
- 2923 Fixed issue where user was unable to factory restore when friendly name set/camera calibrated
- 2927 Fixed issue where browser is dropping connection to overnight webapp session, Kaptivo remains in session/active
- 2929 Fixed issue in rendering of config app device page when scrolling appears jerky in IE 11
- 2902 Fixed issue in Kaptivo Insight Analytics Tab where ‘NaN’ was being returned for sessions per week and participants per week tooltip
Kaptivo Enterprise Firmware Release 3.0.0 | Kaptivo for Zoom Rooms & Auto-Share
12.23.19
This firmware release is a major update, introducing Kaptivo for Zoom Rooms - a subscription-based native integration between Kaptivo and Zoom Rooms video conferencing. This release also includes a major UX improvement, with the new ‘auto-share’ feature, support for the new Kaptivo Wall Mount Camera device plus many feature enhancements and bug-fixes.
The official firmware release number is 3.0.0+591a266f
UPGRADE
The new Kaptivo Wall Mount Camera (KW100) model will ship with this firmware version or later by default.
Kaptivo Enterprise (AF-10380-970) and Kaptivo Business Edition (KE105-B) models are supported by this firmware version but will not be automatically upgraded until mid-January 2020.
For those who wish to manually upgrade the firmware, click here for the 3.0.0 upgrade file.
This firmware upgrade will not upgrade Kaptivo Office (AF-10152-970) units.
RELEASE NOTES
Features
- Kaptivo for Zoom Rooms - native integration of Kaptivo as a whiteboard content source within Zoom Rooms.
- Support for features to be enabled by valid subscription license (e.g. Kaptivo for Zoom Rooms)
- Support for the new Kaptivo Wall Mount Camera hardware model.
- Auto-Share - a new UX paradigm - Kaptivo can automatically detect a user writing on the whiteboard and start sharing the content into a paired Zoom Room or Kaptivo Cast meeting. Configurable modes - ‘automatic’, ‘prompt’ or ‘manual’.
- Single Sign On (SSO) extended to include support for Okta
This release includes the following fixes and enhancements:
- SSO error recovery support (improved UX flow)
- Low latency mode out of beta
- 2596 WiFi unavailable error no longer missing link
- 2600 Fixed issue where missing default gateway, when ip details statically set, prevents hardware factory restore
- 2658 Request to join active session that is ignored for 2 minutes will now timeout after 2 minutes on Safari
- 2681 Web App quick launch tiles correctly identify all types of Kaptivo device, including Kaptivo Wall Mount Camera
- 2736 Failure to send email from Web App messages are now displayed for 10s to make easier to see
- 2760 Fixed issue where user was immediately logged out from config app when 2776 An empty value for Kaptivo friendly name in config app is now allowed
- logging in
- 2784 Fixed issue where unable to save wifi network connection
- 2785 Fixed issue where Edge-44 Browser not displaying wap list in config app
Kaptivo Enterprise Firmware Release 2.2.2 | Kaptivo Nation Support
10.22.19
This firmware release is a minor update, introducing UX improvements to the customer feedback flow, updated links to the Kaptivo Nation community site and assorted bug fixes.
The official firmware release number is 2.2.2+c93d6650
UPGRADE
This firmware upgrade occurs automatically over the air for Kaptivo Enterprise (AF-10380-970) and Kaptivo Business Edition (KE105-B) models. It will not upgrade Kaptivo Office (AF-10152-970) units. As long as your Kaptivo Enterprise or Business Edition is online and connected to the Internet, it will be upgraded.
For those who wish to manually upgrade the firmware, click here for the 2.2.2 upgrade file.
RELEASE NOTES
Features
- Support for Kaptivo Nation sign up flow, through logo menu and feedback box
This release includes the following fixes and enhancements:
- Feedback score out of 10 is now submitted immediately on click, rather than waiting for comments
- 2651 Provided success indicator to user on submission of Kaptivo Insight feedback
- 2660 Fixed Kaptivo incorrectly shown as offline in IE11
- 2661 Fixed Kaptivo Nation link in web app
Kaptivo Enterprise Firmware Release 2.2.1 | Performance Enhancements
08.26.19
- 2568 Fixed issue where username of 64 characters extends outside of change password form area
- 2597 WiFi no longer selected after deselecting WiFi then choosing to save static setting
- 2609 Fixed issue where "info" diagnostic item with empty result shown as 'No Error'
- 2611 Fixed webapp reconnect session where the cancel had no effect
- 2662 Fixed Kaptivo Business Edition issue where it can become unusable by setting it to Local mode
- 2665 Fixed setup Kaptivo via wifi where user was unable to access Try Kaptivo Now
- 2668 Fixed condition where unsaved changes dialogue can inhibit factory restore behavior from within config app
- 2670 Device factory restore is now clearing camera configuration
- 2671 WiFi connection can no longer be saved without selecting a WiFi access point to connect
- 2629 Fixed condition where OTA error stays on Diagnostic result until Kaptivo reboots
- 2687 Fixed Crestron email at end of a session where timeline file title does not have device hostname, snapshot file missing title
- 2693 Fixed condition where Kaptivo crashes when checking user's SSO profile
- 2701 Fixed bug where KBE failed to start camera calibration with control pad button locked up on KBE units following factory restore from config app
- 2612 Fixed inability for Kaptivo to reliably listen to SSDP messages (Cast is ok)
- 1907 More graceful failure when Wi-Fi connection lost
- 2595 No longer allow special characters to be pasted into color picker text box
- 2669 Fixed error when pairing Bluejeans Dolby Conference Phone (DCP) with Kaptivo Enterprise Units
Kaptivo Enterprise Firmware Release 2.2.0 | Diagnostics
06.13.19
- 2514 Corrected connection with tunnel returning yes when no internet connection available
- 2517 Fixed scrolling in diagnostics traceroute response
- 2518 Customer support pages linked from config-app Diagnostic result
- 2536 Fixed KE Config-app Incorrect title on delete user confirmation
- 2547 Fixed certificate error on redirect following reboot
- 2572 Enabled ability to apply KE firmware upgrade
- 2574 Fixed error when clicking tooltips
- 2575 Fixed diagnostics issue where it shows connected to ethernet, when network connection is Wi-Fi with ethernet cable also connected
- 2576 Fixed reachability of local mode in live view
- 2589 Fixed 404 page error on loading tooltip link
- 2495 Enabled Kaptivo session to end 1 hour after all browsers closed
- 2501 Fixed friendly name and IP address not being returned correctly to deviceeventlogs
- 2509 Fixed issue where diagnostics incorrectly indicated success on connection to Kaptivo tunnel when in local mode
- 2521 Apply OTA promptly after rebooting the unit
- 2527 Updated URL for Pagekite endpoint on Kaptivo firmware
- 2569 Enabled ability to begin point to point session using latest KE build with older cast versions
- 2583 Sign In button is shown on top of Config button on built-in client-app
- 2483 Fixed issue where low latency mode causes excessive memory allocation
- 2505 Hardened TLS setup - should only allow TLS v1.2 and strong ciphers
- 2507 Hardened NTP server
- 2516 Sped NTP initial synchronization to under 1 minute
- 2552 Added connection to Kaptivo OTA error message
- 2567 Fixed issue where non-web-app client cause max-participant count mismatch
- 2578 Fixed missing tile view when mobile session started via QR code
- 2590 Fixed issue where saved links to web app can connect to the wrong Kaptivo due to query string state update bug
- 2591 Fixed infinite 'Cancel' loop when connecting to board in autoview mode
Kaptivo Enterprise Firmware Release 2.0.0 | Single Sign-On
04.01.19
- Allows Single Sign On (SSO) configuration for device admins (for Kaptivo Enterprise only)
- Introduces the new Kaptivo Business Edition model
- Connect directly via local IP when Web App and the Kaptivo are on the same LAN. This feature provides better performance and less dependency on cloud communications.
This release includes the following fixes and enhancements:
- 2337 AWS Cloudfront caches responses from the upgrade server
- 2398 Fixed multiple instances of the same change_settings record sent to deviceeventlogs on changing to Wi-Fi
- 2405 Fixed error in https URLs from the location endpoint
- 2406 Fixed local HTTPS Connection to Kaptivo Enterprise
- 2427 Addressed condition where network offline suddenly when ending a session, unable to recover, Control Pad button remains active
- 2430 Submission of HTTP/SOCKS5 Proxy settings to Device Event API
- 2441 Fixed issue where Wi-Fi access point with name containing special characters not displayed correctly.
- 2439 Added product model in the PING API response
- 2021 Device administration sign-on username and password fields now allow > 64 characters
- 2352 Fixed camera calibration display shown returned miniaturized when selecting tab
- 2372 Fixed local mode, disabling analytics still has effect when in cloud mode
- 2449 Use of colon character in password no longer causes invalid credentials error
- 2438 Making 'manage' pairing should automatically set 'Enable Analytics' option on
Kaptivo Enterprise Firmware Release 1.5.1 | Dual Mode for Cast
2.22.19
- Allows dual-mode functionality with a Cast running v.1.2+ firmware
- Enable QR code to start a web app session during Cast session [2394, 2395]
- Encrypt data stored on Kaptivos [2362]
- New low latency feature (beta) improves performance [2363]
This release includes the following fixes and enhancements:
- Fixed an OTA upgrade failure issue [2318]
- Allow P2P connection with Cast with Wi-Fi is enabled [2350]
- Fixed inadvertent reversion of the Enable Auto Update switch [2370]
- Allow Timeline deck to download after slides expired [2389]
- No longer save image files during Cast session to prevent memory overrun [2390]
- Set the Timeline length limit to 24 hours and provide user warning when disk is getting full [2391]
- Cleaned up encrypted content when the device is rebooted [2393]
- Users can no longer disable analytics when within local mode [2399]
- Added capture mode selection UI [2364]
- Gracefully handle the deletion of older Timeline images (past 24 hours) [2366]
- Prevent connection to Wi-Fi access point when Ethernet is selected [2369]
- Fixed camera calibration issue when Cast session is running [2386]
- Fixed snack bar text display issues when session unexpectedly ends [2388]
Kaptivo Enterprise Firmware Release 1.3.0 | Management Portal
1.16.19
- Secure account creation and ability to log in flow
- Ability to add Kaptivos to your management portal
- Ability to select, search for, view, sort, and manage multiple Kaptivos
- Upgrade firmware
- Add tags
- Add notes
- See online status
- View Kaptivo performance analytics
- Session counts and durations
- Number and location of participants
- Key user actions
- Device usage counts
- Various bug fixes and system improvements
Kaptivo Enterprise Firmware Release 1.2.1 | Tracking Infrastructure
11.21.2018
For those who wish to manually upgrade the firmware, send an email to support for the 1.2.1. upgrade file.
- Log usage data for self-hosted mode
- Log usage data for sessions going through KaptivoCast
- Log usage data for Kaptivo sessions running through BlueJeans pairing
- Various bug fixes and system improvements
Kaptivo Enterprise Firmware Release 1.2.0 | KaptivoCast Support
10.25.2018
Kaptivo Enterprise Firmware 1.2.0 includes Cast pairing functionality, a new feature that allows Kaptivo Enterprise units to be paired with the KaptivoCast HDMI accessory.
Along with the KaptivoCast hardware, customers can upgrade their Kaptivo Enterprise firmware to this version (or newer) so that the Cast unit is able to detect and link to the Kaptivo.
For those who wish to manually upgrade the firmware including those with Kaptivos in self-hosted mode, you can click here for upgrade instructions.
This release includes the following changes:
Kaptivo Enterprise Firmware (v.1.2.0):
- New layout, design, and color scheme of the config app
- Pairing capability with KaptivoCast
- Ability to enable or disable the Timeline feature
- Fixed minus sign bug in the DNS hostname
- CP button press required to access Kaptivo ConfigApp even when default user is no longer valid
Kaptivo Enterprise Firmware Release 1.1.0 | Self Hosted Support
In Self-Hosted mode, Kaptivo functionality remains essentially unchanged including live whiteboard viewing, Timeline feature, inviting others to join, and saving the whiteboard content as a PDF. The Self-Hosted mode requires the Kaptivo to be assigned a fixed IP address within the network, and users on the local network (or connected to the local network through a VPN) can then view and share Kaptivo sessions by pointing their web browser at the IP address of the Kaptivo.
To learn more, you can read our:
- New Self-Hosted sharing mode
- New browser-based live sharing app (for use in self-hosted mode)
- Updated color scheme of config app
- Improved compatibility with enterprise networks (date/time clock fix)
- Removed references to license requirements in config app
- Fixed “admin/admin” bug of the 120 Rush Order upgrades
- Added new OTA disable mode when in Self-Hosted mode
- Fixed SSDP discovery device definition
- Fixed DHCP turning back on when rebooting after being disabled
- Ensured backwards compatibility with BlueJeans pairing integration
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