Moving Your Kaptivo

It’s simple to re-configure your Kaptivo if you move it to a new location.

Adjusting the whiteboard area that Kaptivo captures, or moving Kaptivo to a different network

If you remove and reinstall the Kaptivo, either on the same or different board, you may need to reset the boundaries of the whiteboard, or adjust your network settings.

Simply visit Kaptivo Setup (kaptivo.com/setup), select 'Reconfigure a Kaptivo already on your network', and follow the on-screen instructions.

Factory restore (for example, when changing ownership)

Factory restore returns your device to the factory state, deleting all settings.

To perform a factory restore, locate the “restore” pin hole on the bottom of your Kaptivo control pad. Use a paperclip or the tip of a pen to press and hold the restore button for 10-15 seconds. While restoring, the light will flash red. Keep the restore button held until the light stops flashing. At this point, factory restore is complete. You may then visit Kaptivo Setup (kaptivo.com/setup) to configure your Kaptivo.