Hardware

Camera Unit

The Kaptivo camera unit fits into the mount from the front.  Place the top of the camera unit against the mount (angled slightly upwards) and tilt the camera unit down into the mount. Make sure the Kaptivo camera is fully pushed all the way down into the the mount, and that the data cable runs through the slot to the left, or the right, of the Kaptivo camera base.

Sometimes the Kaptivo camera can get dirty and you would like to clean the lens. Kaptivo can compensate for some dust or dirt on the camera lens, and it’s best not to touch the lens.  If you must clean it, use a cloth suitable for glasses, being careful not to scratch it.  Do not pull down on the camera unit.

The size of the camera arm is 20 inches long, 2.5 inches wide, and 5 inches tall; or 51cm long, 7 cm wide, and 13 cm tall at the wall mount. 

Control Pad LED and Button

The LED in the bottom-left corner of the front of the control pad, and the button on your control pad, provide information about the status of your Kaptivo.

A solid green light indicates your Kaptivo is connected to a network and ready to be used to share your whiteboard.

A solid red light indicates the unit is not connected to a network (via Wi-Fi or Ethernet).

A flashing red/green light indicates your Kaptivo is ready to be set up in Wi-Fi mode.

A flashing blue button indicates that someone is trying to start a new Kaptivo session (the blue light on the Kaptivo camera unit also flashes). To allow them to view your whiteboard, press the flashing button on the control pad. If you do not wish to allow viewing, the session request will time out after 30 seconds and the button will stop flashing.

A solid blue button indicates the board is currently being shared. Subsequent session attendees can ask to join by going to kaptivo.live and entering the Kaptivo ID. Participants already in the session will be notified in their browser that someone wants to join the session. You can end the session at any time by pressing the solid blue button.

The size of the control pad is 4 inches by 4 inches (10cm x 10cm).

Data Cables

If your connector on the data cable from the Kaptivo camera unit won’t plug into the control pad, check that you have the arrow logo facing you as you plug it in inside the control pad, and that you are putting it in straight.

Wondering if you can extend the data cables? Kaptivo was designed and certified to work only with the cables that come with your Kaptivo.  Extenders or longer cables are not supported.  Kaptivo ships with the following cables: power supply – control pad:  2.5m.   Control pad – camera unit:  1.8m.  Please note that the connectors that Kaptivo uses are not standard phone charging connectors.

Power Adapters

Kaptivo ships with power plug adapters for the United States/Canada, United Kingdom, and Europe and supports 100-240V AC. All you need is AC power and an Internet connection.