Setup Overview

Setup

The setup and installation process for Kaptivo for Zoom Rooms includes five steps:

1) Activating a Subscription for Kaptivo for Zoom Rooms

2) Installing Hardware

3) Configuring Kaptivo for Zoom Rooms

4) Enabling the Kaptivo Feature within Zoom Rooms

5) Pairing with a Zoom Room

Things you will need;

• A Kaptivo Insight Account , if its already setup, else you set one up in step 1.
• A screwdriver, to physically install the Kaptivo in step 2.
• A network connection for the Kaptivo (wifi network and password if connecting via Wi-Fi) that has both Internet access and can communicate with Zoom Room Computer.
• Your Zoom Admin login and password for Zoom portal in Step 4
• Your Zoom Room configuration change PIN (if set) in step 5.

 A Zoom Rooms system with

• Zoom Rooms for Conference Room v4.6.2+ for Windows or MacOS
• iPad, Android, Windows Tablet or Crestron Mercury with v4.6.2+ Controller software**

**Embedded Android devices (Neat and Poly), and Zoom for Touch do not currently support the Whiteboard Sharing / Kaptivo option.  Please reach out to your Zoom CSM or Zoom Support for more information on when this will be available. (current as of 4/30/20)

If you encounter issues, see the Troubleshooting article.