Providing Consent for Your Organization
To use the Single Sign On feature, the proper settings and consent must be granted. More specifically, if it is the first time your organization is signing into the Microsoft 360 account, you will need to grant permission by checking and accepting the consent box.
Revoking SSO Permission
If an administrator tried signing into the system without this consent box checked, or a user wishes to revoke the SSO permission they gave, then that person will need to manually remove the permission granted the Kaptivo app and start again.
To do this removal, go to https://myapps.microsoft.com and find the Kaptivo app.
From there, click on the three dots and then Remove.